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When a program works, every team should be able to run it. The right way, every time.
City and county social service departments answer for every program, every office, and every caseworker. Magic lets you build a program once, grounded in evidence and in the law, then run it the same way everywhere. Good practice spreads quickly, and compliance doesn't depend on anyone's memory.
Public programs carry public accountability.
Most of that risk doesn't come from bad intentions. It comes from the distance between how a program is supposed to run and how it actually runs, office by office and worker by worker.
- Each team develops its own forms and workarounds
- Results are hard to compare across sites
- Gaps surface at audit time, not before
- Federal and state rules change every year
- Updating a program usually means a vendor project
- Staff make do with forms that don't fit the work
- Experienced caseworkers carry the real playbook
- New staff learn the rules the hard way
- Every departure resets part of the program
Build a program once. Roll it out everywhere it's needed.
In Magic, a program isn't custom code. It's a description of its forms, assessments, outcomes, workflows, and reports. Your program staff describe the model in a guided conversation with the Magic Composer, and Magic drafts it from real evidence-based practices and the compliance requirements that apply where the program runs.
An administrator approves the design before anything goes live. Every release is versioned and can be rolled back. When a program works, it can be packaged and adopted by another office, or by a contracted provider under a signed agreement, so a proven model spreads in weeks rather than starting over in each place.
What You Start With
300+ pre-configured best-practice programs, adapted to your department
400+ assessments, including staff and organizational tools
A library of evidence-based programs and the research behind them
Programs updated as funders and needs change, without a software project
Administrator approval and version history on every change
Click either screen to see it full size.
Your obligations are worked out from the law, program by program.
Magic keeps a library of federal and state legal frameworks. Each rule is drawn from the text of the law and reviewed against it, and versions are tracked so you can see what a rule required as of a given effective date. When a program is built, Magic identifies the frameworks that may apply based on where it operates, the services it provides, and the people it serves. Questions it can’t resolve on its own are flagged for human review. Magic is a tool to help programs meet their obligations. It does not provide legal advice, and each program remains responsible for its own compliance.
- 2,400+ legal frameworks
- 26,000+ individual rules
- Each rule versioned against its source
- No enrollment until required consents are signed
- Required fields, notification deadlines, and retention periods
- Staff credential checks
- Obligations recalculated whenever a program changes
- A nightly check flags programs that have drifted
- Rules that don't apply are recorded with the reason
HIPAA, 42 CFR Part 2, VAWA, and FERPA protections are enforced for every program, at every point where data leaves the system.
Answers come from the system, not from memory.
Every view and change to a person's record is logged, and the log is tamper-evident. When an auditor, a court, or a family asks who saw a record, you can show them.
When urgent access is needed, it opens for 60 minutes and requires a written reason within 72 hours. Access without one is flagged automatically.
Share with contracted providers only as much as each purpose requires. A single data sharing agreement governs both the information exchanged and the programs you share.
So your caseworkers can focus on people.
When the rules live in the system, caseworkers don't have to carry them in their heads. Smart Notes turns a quick recap into documentation. Practice Wisdom puts what your most experienced staff know in front of new workers at the moment they need it. And the NonProfitly Ri (Relationship Index) shows supervisors where a relationship needs support before a case falls apart.
Less time on paperwork and more support for staff means fewer people leave. Fewer departures mean fewer cases restarted, fewer gaps in the record, and less risk for your department.
"Consistent programs. Current compliance. More time for the people you serve."
Let's Talk
Tell us a little about yourself and we'll be in touch within one business day.
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